Privacy Policy

Jiangsu Sunrise Environmental Technology Co., Ltd. respects your privacy and is committed to protecting the personal information you provide when visiting https://renderingequipment.com/.

This Privacy Policy explains what information we collect, how we use and protect it, and the rights you may have regarding your personal information.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

Submit an inquiry or quotation request
Contact us by email, telephone, WhatsApp, or another communication channel
Request product information, technical support, or project consultation
Communicate with our sales or engineering team

The information collected may include:

Your name
Company name
Job title
Email address
Telephone or WhatsApp number
Country or region
Project location
Feedstock type and processing capacity
Equipment requirements
Drawings, specifications, or other files you submit
Any other information included in your inquiry

Please avoid submitting confidential or sensitive personal information that is not necessary for us to respond to your request.

2. Information Collected Automatically

When you visit our website, certain technical information may be collected automatically, including:

IP address
Browser type and version
Device type
Operating system
Referring website
Pages visited
Date and time of access
Time spent on the website
General geographic location
Website interaction and performance data

This information is generally collected through server logs, cookies, analytics technologies, and similar tools.

3. How We Use Your Information

We may use the information we collect to:

Respond to inquiries and quotation requests
Recommend suitable equipment or production-line configurations
Evaluate project requirements, feedstock types, and processing capacities
Prepare technical proposals, quotations, and related documentation
Communicate with you about products, projects, orders, and services
Provide technical support and after-sales service
Improve our website, products, services, and customer experience
Measure website traffic and marketing performance
Prevent fraud, misuse, spam, and security threats
Comply with legal, regulatory, accounting, and contractual obligations
Establish, exercise, or defend legal claims

Where required by applicable law, we process personal information based on your consent, the performance of a contract or pre-contractual measures, compliance with legal obligations, or our legitimate business interests.

4. Inquiry Forms and Communications

When you submit an inquiry form, contact us by email, or communicate with us through telephone, WhatsApp, or another platform, we use the information you provide to understand your requirements and respond to your request.

Your information may be shared internally with relevant sales, engineering, production, logistics, or management personnel when necessary to prepare a quotation or support your project.

Communications made through third-party platforms such as WhatsApp or social media are also subject to the privacy policies of those platforms.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

Enable essential website functions
Remember user preferences
Maintain website security
Understand how visitors use the website
Measure website performance
Evaluate the effectiveness of marketing activities

Cookies may be classified as:

Essential Cookies

These cookies are necessary for the website to operate properly and generally cannot be disabled through website settings.

Analytics Cookies

These cookies help us understand website traffic, page performance, visitor behavior, and how users interact with the website.

Marketing Cookies

Where enabled, these cookies may be used to measure advertising performance or provide more relevant marketing content.

You can manage or delete cookies through your browser settings. Where required by applicable law, non-essential cookies will only be activated after you provide consent through the website’s cookie preference tools.

Disabling certain cookies may affect some website functions.

6. Analytics and Third-Party Services

We may use third-party website hosting, analytics, security, communication, advertising, or technical service providers to operate and improve our website.

These providers may process information such as IP addresses, device information, cookie identifiers, page visits, and interaction data on our behalf.

Third-party providers are responsible for handling information in accordance with their own privacy policies and applicable data-protection requirements.

7. Embedded Content and External Links

Pages on this website may contain embedded videos, maps, images, social-media content, or links to third-party websites.

Embedded content may behave as though you visited the third-party website directly. These third parties may collect information, use cookies, and monitor your interaction with their content.

We do not control the privacy practices or content of third-party websites. We recommend reviewing the privacy policy of any third-party website before submitting personal information.

8. How We Share Your Information

We may share personal information with:

Employees and departments responsible for responding to your inquiry
Affiliated companies involved in supporting your project
Website hosting and maintenance providers
Analytics and information-technology service providers
Communication and customer-management service providers
Logistics, inspection, certification, or payment service providers when required for a transaction
Professional advisers, including accountants, auditors, insurers, and legal advisers
Government agencies, regulators, courts, or law-enforcement authorities when legally required

We do not sell your personal information for monetary compensation.

We require service providers acting on our behalf to process personal information only for authorized business purposes and to apply appropriate confidentiality and security measures.

9. International Data Transfers

SUNRISE operates internationally and may communicate with customers, suppliers, service providers, and business partners in different countries.

As a result, your personal information may be transferred to or processed in countries outside your place of residence. Data-protection laws in those countries may differ from those in your jurisdiction.

Where required, we take reasonable contractual, organizational, and technical measures to protect personal information transferred internationally.

10. How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

The duration of an inquiry, quotation, project, or business relationship
The need to provide technical or after-sales support
Legal, tax, accounting, customs, or regulatory requirements
Warranty, dispute-resolution, or legal-claim periods
Website security and fraud-prevention requirements

Inquiry and project records may be retained for a reasonable period so that we can respond to follow-up requests and maintain business records.

When information is no longer required, we may delete, anonymize, or securely archive it in accordance with applicable requirements.

11. Data Security

We use reasonable technical and organizational safeguards designed to protect personal information against:

Unauthorized access
Accidental loss
Misuse
Alteration
Disclosure
Destruction

However, no website, electronic transmission, or data-storage system can be guaranteed to be completely secure. You should take appropriate precautions when submitting information online.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Request restriction of certain processing activities
Object to certain uses of your personal information
Withdraw consent where processing is based on consent
Request a portable copy of certain personal information
Opt out of certain marketing communications
Submit a complaint to an applicable data-protection authority

These rights may be subject to legal limitations and verification requirements.

To exercise a privacy right, please contact us using the information provided below. We may need to verify your identity before processing your request.

13. Marketing Communications

We may contact existing or prospective business customers regarding relevant products, equipment, services, exhibitions, or company updates where permitted by law.

You may opt out of marketing emails at any time by:

Using the unsubscribe option provided in the message, where available
Replying to the email and requesting removal
Contacting us at sales@sunriserendering.com

Opting out of marketing communications will not prevent us from sending messages necessary to respond to an inquiry, process a transaction, or support an existing project.

14. Children’s Privacy

This website is intended for business and professional users and is not directed toward children.

We do not knowingly collect personal information from children. If you believe that a child has submitted personal information through our website, please contact us so that we can review and delete it where appropriate.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, business activities, service providers, or applicable requirements.

The updated version will be published on this page with a revised “Last Updated” date. We encourage visitors to review this page periodically.

16. Contact Us

For questions about this Privacy Policy or requests concerning your personal information, please contact:

Jiangsu Sunrise Environmental Technology Co., Ltd.

Website:
https://renderingequipment.com/

Email:
sales@sunriserendering.com

Phone/WhatsApp:
+86 199 5215 0269